Centrepoint Technologies Enhances TalkSwitch Telephone
System - Free Software Upgrade Adds New Features With
Compelling Small
Business Benefits
OTTAWA, CANADA--Centrepoint Technologies, manufacturer of the
innovative TalkSwitch telephone system, today announced general
availability of Software Version 2.39. Existing TalkSwitch
customers can upgrade to the new version for no extra charge.
This release enhances the system's ability to integrate
teleworkers and mobile warriors and adds a Uniform Call
Distribution (UCD) capability.
Release 2.39 further enhances the ability of small businesses to
provide their teleworkers and mobile employees with the same
communications benefits as in the office. Remote phone users,
whether wired or wireless, gain improved call handling capability
including the ability to transfer calls to another extension or
back to the office.
TalkSwitch's Uniform Call Distribution capability, allows small
offices to better manage incoming call volume, while maintaining
customer service levels. Incoming calls are automatically
distributed and queued to employees for answering on a priority
basis. Several refinements have been made to the TalkSwitch
voice mail system to improve its ease of use.
"Right from the outset, we realized a telephone system has to
enhance communications in all workzones -the office, teleworking
or mobile" said Jan Scheeren, President of Centrepoint
Technologies. "The latest software version provides a solution
for higher call volume and mobile environments. It strengthens
TalkSwitch's ability to keep people connected, productive and
successful".
"Before purchasing our TalkSwitch system, we were challenged to
stay connected when travelling or working offsite," said Jim
Caruso, CEO of MediaFirst. "When we investigated new telephone
systems, we looked for one which would enable us access to the
same features on-the road or in remote offices as we have when
working from the main office. The TalkSwitch transfers calls
seamlessly from the main office to our cell phones. We can deal
with the customer immediately or transfer the call to the right
person, extension or voice mail. TalkSwitch lets MediaFirst
appear more professional and more responsive to clients and
co-workers."
Existing TalkSwitch owners can upgrade their systems by
downloading the new software at
www.talkswitch.com.
About TalkSwitch
The TalkSwitch all-in-one phone system is designed for businesses
with one to twenty phone users. It includes a large package of
flexible voice mail, auto-attendant, remote extension, and
advanced call handling features. TalkSwitch can be used as a
standalone phone system, or networked for expansion and future
migration to Internet telephony.
About Centrepoint Technologies
Centrepoint Technologies has set the standard for innovative
telephone systems that provide small business, branch, and home
office users with affordable, yet powerful communications
solutions. Founded in 1990, Centrepoint designs, manufacturers
and markets the award-winning Concero and TalkSwitch phone
systems, as used by thousands of customers. For more information
call (888) 332-9322 or visit the Centrepoint website at
www.talkswitch.com
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